Kenya Airways offers a “delightful experience with a caring African touch”.
The airline inspires itspeople to unleash their potential and provide world class technologies to advance the guests' quality of life. In turn they are able to achieve real progress and create positive impact in our community, Africa and the world.
Safety the number one priority, for its people and guests, striving to meet the highest standards for safety in the workplace and operations. They ensure that all employees and those with whom they work with, perform their duties in a safe manner.
Customer first is a value they practice and always anticipates and delivers to the needs of the we guests they serve. Everything begins and ends with the customer experience in mind. Listen to customers and delivering an ever-increasing value in the markets served.
Kenya Airways always shows respect to everyone. Respect and value the worth of all people and this crosses the cultures,viewpoints and backgrounds, treating each other with honesty, dignity and sensitivity.
All actions and decisions are bound by rock-solid integrity, acting in the best interest of the company while accepting personal responsibility, inspiring passion in people to create quality solutions. Enthusiasm and care for the business fuels their dedication for guest service. What they do and how they do it, is important; it is what sets them apart. KQ’s culture promotes trust, teamwork and dignity within the diverse workforce.
Kenya Airways continues to focus on profitable expansion of their network through a combination of direct access and alliances with other carriers.
Sustainable improvement in yield is deligently pursued through a combination of a new revenue management system and better discipline. Management also places emphasis on greater productivity, costs restraints and reduction in wastage.
Their people are their greatest asset and focus on their development and the way they are both managed an organized out to ensure they attract and retain the best and that they are equipped to serve our customers in line with our being a world class standard airline.Partners