What is Copywriting?

Eddie Mutema
Inside Infobwana
7 December 2023
Copywriting comes in various forms, each tailored to specific marketing channels and objectives...

Introduction
Digital marketers are constantly looking for strategies that can captivate their audience and drive authentic engagement. One way to get meaningful engagement is through copywriting - copywriting is a skill that stands at the forefront of successful marketing campaigns and can turn potential customers into loyal ones.

Definition
Copywriting is a strategic approach to content creation that centres around persuading the reader to engage in a particular action. The copywriter's task involves crafting compelling "copy" (content) with a focus on its persuasive nature, employing triggers to captivate the reader's interest and ultimately drive conversions and sales.

How it works
Copywriting is the backbone of effective communication in marketing. It adds life to brands, enticing consumers to take action. Whether it's a website, email, social media post, or advertising copy, the words that are used in the copy can make or break a campaign. In simpler terms, a well-crafted piece of copy has the potential to resonate with the target audience, evoke emotions, and ultimately drive conversions.

One of the core principles of copywriting is understanding the target audience. Successful copy speaks directly to the needs, desires, and pain points of the audience.

The copywriter checklist

1. Learn your target audience - Understand your target audience's preferences, pain points, and motivations. Tailor your copy to address their specific needs and interests.

2. Create catchy headlines - Capture attention with a powerful headline. It should be clear, intriguing, and highlight the key benefit or solution your product or service offers.

3. Focus on benefits - Emphasise the benefits of your product or service rather than just listing features. Show customers how your offering can solve their problems or improve their lives.

4. Use persuasive language - Using persuasive and applying emotion can evoke a response. When you appeal to the customer's emotions, it makes them feel a connection to your brand or product.

5. Identify your Unique Selling Points/proposition (USP) - Communicate what sets your product or service apart from the competition. Tell your prospects why they should choose your offering over others.

6. Storytelling - People generally love stories. They show this through their love for movies, music, folklore etc. Narratives can be powerful tools for engaging customers. Sharing stories that resonate with your audience by way of showcasing real-life examples or scenarios where your product made a positive impact can spark interest and engagement.

7. Using social proof - Showcasing testimonials, reviews, or case studies can build credibility. Positive experiences from other customers can help instil trust in potential buyers.

8. Provide a clear Call-to-Action (CTA) - Clearly instruct your audience on what action to take next. Whether it's making a purchase, signing up, or requesting more information, the CTA should always be direct and compelling.

Types of copywriting
Copywriting comes in various forms, each tailored to specific marketing channels and objectives. Let's look at a few examples:

1. Website copywriting
The content on a company's website is often the first interaction a potential customer has with the brand. Website copy should be clear, concise, and compelling. It should convey the brand's value proposition and guide visitors seamlessly through the buyer's journey.

2. Email copywriting
Crafting engaging email copy is important for effective email marketing. From subject lines that grab attention to body copy that drives action, every element plays a key role. Personalisation of the email is one effective way to make recipients feel like the message was crafted just for them.

3. Social media copywriting
Social media platforms demand impactful copy. Whether it's a tweet, Facebook post, or Instagram caption, thread etc, the words should grab attention.

4. Advertising copywriting
Ads require copy that not only captures attention but also delivers a compelling message in a limited space. Copywriters must convey the essence of the brand and encourage immediate action, whether it's making a purchase, signing up, or visiting a website.

Copywriting vs Copyrighting
While the two terms may sound similar, they serve vastly different purposes. Copyrighting is the legal protection of intellectual property, ensuring that the creator's work is not reproduced without permission. On the other hand, copywriting is the art of crafting persuasive and compelling written content to sell or promote a product, service, or idea. These two homophones must never be confused.


Copywriting is the driving force behind successful marketing campaigns. It transforms ideas into words that resonate with the audience, fostering a connection that goes beyond product features. The ability to communicate persuasively through copy will remain a cornerstone of marketing success. It's not just about what you sell - it's about how you tell the story and encourage customers to buy your product.