The hospitality industry has one main theme: To provide guests with quality services. Here on Infobwana, you will find a wide selection of hotels, lodges, guest houses, backpackers and many other companies that provide hospitality services as well as products in Zambia.
The hospitality industry applies to nearly any company that deals with customer satisfaction and is focused on meeting leisurely needs rather than basic ones. With the broadness of this industry, some defining aspects are important to understanding. It is a broad category of fields within the service industry that includes lodging, event planning, conference venues, catering, transportation and more.
There are four segments of the hospitality industry which include: