Group Health Insurance Solutions - Insurance Schemes

Group Health Insurance Solutions - Insurance Schemes

Medical insurance covers international evacuation, repatriation and overseas travel insurance. Our products offer specified benefits for each member that cover the medical expenses of members incurred within Zambia.
Benefits Each of the cover levels has two (2) major benefits which are OUT-PATIENT and IN-PATIENT. Additional benefits are Optical and Dental. Maternity benefits (normal pregnancy and delivery) and pregnancy complications are covered under the overall limit.
Membership EnrollmentPrudential issues membership cards to each principal member on the scheme. The membership cards enable the member to access medical services at any of our registered Health Care Providers throughout the country.
Additions and DeletionsDuring the policy year, the client must advise us of any changes in membership i.e. addition or removal of members from the scheme; and the records shall be amended accordingly.
ReportsMember utilisation reports, Scheme utilisation reports, Overall performance of the scheme, Any other reports requested by the Client.
Confidentiality Of Medical Records:We value the confidentiality of medical records and we therefore always ensure the following:
--Medical information obtained from the Provider is used only for the purposes of processing the claim.
--Reports submitted to our clients do not contain medical information except for name of patients, invoice number, date of treatment and nature of treatment (out-patient or in-patient).
--Medical records are kept in secure premises and only accessed by authorised officials.

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With the policy owner being an employer or organisation, this is a single contract that covers a group of employees. Providing life insurance cover to employees lets them know that they are a valuable part of a company – and so are their families. Prudential Life Zambia offers employer sponsored life plans and credit life assurance.